The IHG Way of Clean

As a guest of Holiday Inn Express Blowing Rock South, we appreciate your loyalty and the trust you place in us as a travel partner.

Cancellation Policy

  • Penalty-free COVID cancellation up to 6 PM day of arrival
  • Maskes required in Blowing Rock and Boone

IHG Way of Clean

As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our hotel guests – by redefining cleanliness and supporting your wellbeing throughout your stay. We have expanded our commitment to cleanliness by:

  • Using new science-led protocols and service measures by enhancing the IHG Way of Clean
  • Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey
  • Launching a global IHG Clean Promise

IHG Way of Clean already includes deep cleaning with hospital-grade disinfectants, and guests can expect to see evolved procedures throughout the hotel, which may include:

  • Reception: Reduced contact at check-in, touchless transactions, front desk screens, sanitizer stations, sanitized key-cards, paperless check-out
  • Public Spaces and Facilities: Additional deep cleaning of high touch surfaces, social distancing, guidance to implement ‘last cleaned’ charts, and best practices for pools, fitness centers and lounges
  • Guest Room: Reduction of in-room furnishings/high-touch items, new laundry protocols, use of electrostatic technology (at select hotels) and the addition of in-room IHG Clean Promise cards with cleaning procedures
  • Food & Beverage: New standards and service approach to buffets, banquets, room service , and catering

 

IHG Clean Promise logo

Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.